Public Ticket #2485912
500 Error


  •  20
    Ginger started the conversation

    When trying to make edits to my site, I'm getting the 500 Error when I "Update."  Our site host thinks its the Hybrid Composer plug-in that is creating the error.  How can I fix?


    Error Message:

    Sorry, that didn’t work. Please try again or come back later.

    500 Error. Internal Server Error.

  •  562
    Gabriel replied

    Hi, 500 is a server error. Try these:

    1. Rename htaccess file to htaccess_old and let wordpress create a new one.

    2. Increase PHP memory limit.

    3. Enable debug and check for errors in debug_log: https://socanny.ticksy.com/article/12718/

  •   Ginger replied privately
  •   Ginger replied privately