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  Public Ticket #2277972
Webform not sending e-mail
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  •  1
    bamus started the conversation

    Hi!

    I use the Sole theme, which is awesome, but I can't get my webform working.

    I use a custom SMTP server (mailjet) and configured it in the theme settings, but when submitting the form I still receive an error and no mail is sent.

    Can you advise?

    Thanks!

    Johan

  •  482
    Gabriel replied

    Hi Johan, let's try a few fixes:

    1. If you haven't already, try without smtp details in theme options (leave it blank).

    2. While keeping theme options details, install and configure this plugin: https://wordpress.org/plugins/wp-mail-smtp/

    3. Try Contact Form 7 instead. Here's a guide on how to use it, but I can also help with customisation if needed: https://socanny.ticksy.com/article/14044/

  •  1
    bamus replied

    Gabriel,

    Using wp-mail-smtp works!

    Thank you for the quick support!

    J.